Hello! Welcome to the APPLAUSE CONTENIDOS DIGITALES S.A.S Privacy Policy.

At Applause Contenidos Digitales S.A.S, our website (www.applause.com.co) is just for parents, while our apps are designed for the whole family, including young children with parent supervision. We take privacy seriously at Applause Contenidos Digitales S.A.S and this policy is designed to share what information we collect and how we use it.

Applause Contenidos Digitales S.A.S may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Applause Contenidos Digitales S.A.S ’s when using Applause Contenidos Digitales S.A.S’s services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at: contacto@applause.com.co.

What Kind of Information is Collected? There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Applause Contenidos Digitales S.A.S does not collect personal data in any of its kids apps. Applause Contenidos Digitales S.A.S may collect personal data that parents voluntarily provide on the website. The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Applause Contenidos Digitales S.A.S may collect non personal information about the use of the website and apps to help us improve our services.

More about Personal Data We collect personal data when a parent subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, and email address. This information may be used to contact parents about new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.

Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.

More about Non Personal Data To help us provide you with the best service, we work with third party analytics providers Google Analytics. Their respective Privacy Policies can be found at www.google.com/intl/es/policies/privacy/. This company help us to understand your use of the site and apps. In association with them, we may collect your unique device identifier, IP address, mobile phone carrier, game progress, time spent playing, and achievements. This information is for internal use only and can’t be shared. It’s just for us to help us improve our services for you. We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).

Applause Contenidos Digitales S.A.S may also use third parties from time to time to deliver a service, such as payment processing, sending emails, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at contacto@applause.com.co.

A Word about What We Might Disclose As you can see, we collect minimal personal data from parents who wish to provide it, and some nonpersonal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or nonpersonal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Applause Contenidos Digitales S.A.S’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Applause Contenidos Digitales S.A.S or a user of its services to legal liability. In addition, Applause Contenidos Digitales S.A.S may disclose your information in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.

Parents may disclose information about themselves by posting in the public forums on the site. Applause Contenidos Digitales S.A.S is not responsible for what parents say and post in these sections.

Tracking Applause Contenidos Digitales S.A.S does not track you; that is, Applause Contenidos Digitales S.A.S does not collect personally identifiable information about your online activities over time and across third-party Web sites or online services. The Applause Contenidos Digitales S.A.S websites and apps do not employ technology that responds to browser signals that permit users to limit tracking.

Links We may include links to third parties from our website or services. Applause Contenidos Digitales S.A.S isn’t responsible for these companies and including a link to them doesn’t mean that Applause Contenidos Digitales S.A.S endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Applause Contenidos Digitales S.A.S’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Applause Contenidos Digitales S.A.S doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.

Security Applause Contenidos Digitales S.A.S uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work forApplause Contenidos Digitales S.A.S, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, Applause Contenidos Digitales S.A.S cannot and does not guarantee and does not accept liability for unintentional disclosure.

How to update or remove your information Applause Contenidos Digitales S.A.S keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at contacto@applause.com.co.

Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Applause Contenidos Digitales S.A.S to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to contacto@applause.com.co.

Notice to EU/EEA Member State Residents: Applause Contenidos Digitales S.A.S may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy. By using the sites or services, you consent to such transfer.

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